Claims
St.
James Insurance Group has established a technical claim center to
provide guidelines for administering claims. SJIG has entered into
various relationships with certain outside claims administrators
to assure that all claims customer service standards are met, and
that all claims are processed timely and accurately.
At
SJIG we are committed to claims customer service. To ensure our
efficiency, we require that our claims partners be adequately staffed
to meet our responsibility to our insured’s should there be
a Catastrophe and that we have an efficient Catastrophe plan in
place so that our customers are contacted promptly and their claims
processed quickly.
As
part of our commitment to you we are available to discuss claims
issues and coverage questions.
To
report a claim:
- CHUBB:
(866) 702-4822
- Southern Fidelity Insurance
Company (866) 874-7342
- St.
Johns Insurance Company: (800)
748-2030
Should
you require further assistance, please contact us at:
-
Phone
Toll Free: (888) 868-7544
-
Fax
Toll Free: (888) 876-7544
-
Email: claims@sjig.com
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